@article{tizard2022rqmtsecosystem,
  author = {Tizard, James and Devine, Peter and Wang, Hechen and Blincoe, Kelly},
  title = {A Software Requirements Ecosystem: Linking Forum, Issue Tracker, and FAQs for Requirements Management},
  journal = {IEEE Transactions on Software Engineering},
  pages = {In press},
  doi = {10.1109/TSE.2022.3219458},
  year = {2022}
}

@inproceedings{devine2022clustering,
  author = {Devine, Peter and Tizard, James and Wang, Hechen and Koh, Yun Sing and Blincoe, Kelly},
  title = {What's Inside a Cluster of Software User Feedback: A Study of Characterisation Methods},
  booktitle = {Proceedings of the IEEE International Requirements Engineering Conference (RE)},
  year = {2022},
  pages = {189--200},
  doi = {10.1109/RE54965.2022.00023}
}

@article{tizard2021voice,
  title = {Voice of the users: an extended study of software feedback engagement},
  author = {Tizard, James and Rietz, Tim and Liu, Xuanhui and Blincoe, Kelly},
  journal = {Requirements Engineering},
  pages = {1--23},
  year = {2021},
  doi = {10.1007/s00766-021-00357-1},
  publisher = {Springer}
}

@inproceedings{tizard2021voicf,
  title = {Voice of the Users: A study of software feedback differences between Germany and China},
  author = {Tizard, James and Rietz, Tim and Liu, Xuanhui and Blincoe, Kelly},
  booktitle = {2021 IEEE 29th International Requirements Engineering Conference Workshops (REW)},
  pages = {328--335},
  year = {2021},
  doi = {10.1109/REW53955.2021.00057},
  organization = {IEEE}
}

@inproceedings{wang2021use,
  title = {The Use of Sub-forums in Software Product Forums},
  author = {Wang, Hechen and Devine, Peter and Tizard, James and Shahamiri, Seyed Reza and Blincoe, Kelly},
  booktitle = {2021 IEEE 29th International Requirements Engineering Conference Workshops (REW)},
  pages = {293--297},
  year = {2021},
  doi = {10.1109/REW53955.2021.00052},
  organization = {IEEE}
}

@inproceedings{tizard2020voice,
  title = {Voice of the users: A demographic study of software feedback behaviour},
  author = {Tizard, James and Rietz, Tim and Blincoe, Kelly},
  booktitle = {2020 IEEE 28th International Requirements Engineering Conference (RE)},
  pages = {55--65},
  year = {2020},
  doi = {10.1109/RE48521.2020.00018},
  award = {Distinguished Paper Award},
  organization = {IEEE}
}

@inproceedings{johnson2020open,
  title = {Open crowdre challenges in software ecosystems},
  author = {Johnson, David and Tizard, James and Damian, Daniela and Blincoe, Kelly and Clear, Tony},
  booktitle = {2020 4th international workshop on crowd-based requirements engineering (CrowdRE)},
  pages = {1--4},
  year = {2020},
  doi = {10.1109/CrowdRE51214.2020.00007},
  organization = {IEEE}
}

@inproceedings{tizard2019can,
  title = {Can a conversation paint a picture? mining requirements in software forums},
  author = {Tizard, James and Wang, Hechen and Yohannes, Lydia and Blincoe, Kelly},
  booktitle = {2019 IEEE 27th International Requirements Engineering Conference (RE)},
  pages = {17--27},
  year = {2019},
  doi = {10.1109/RE.2019.00014},
  organization = {IEEE}
}

@inproceedings{tizard2019requirement,
  title = {Requirement mining in software product forums},
  author = {Tizard, James},
  booktitle = {2019 IEEE 27th international requirements engineering conference (RE)},
  pages = {428--433},
  year = {2019},
  doi = {10.1109/RE.2019.00057},
  organization = {IEEE}
}